US Tech Solutions Jobs

Job Information

US Tech Solutions US - Staffing - IT - Product Owner in Boston, Massachusetts

Experience and Qualifications:

  • Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.

  • Experience in the insurance industry preferred. Knowledge of Commercial insurance underwriting, Rating and ricing and/or Surety business is a plus

  • Experience with JIRA, Confluence

  • Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change

  • Able to influence a diverse group of stakeholders; strong leadership skills.

  • Able to make difficult and quick decisions daily.

  • Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.

  • Knowledge of relevant products and portfolio preferred.

  • Strong experimental mindset to drive innovation amongst uncertainty.

  • Familiarity with Lucid/Miro a plus (not required and can be learned on the job)

Job Description

  • Time spent would be 70-80% Tech product owner working with a Tech squad, 20-30% Business Process Owner researching and mapping out underwriting processes

As a Tech Product Owner, responsibilities include:

  • Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.

  • With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity.Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.

  • Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning.

  • Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies.

  • Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.

  • Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently.

  • Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.

  • Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.

  • Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.

  • Leads customer-driven design and usability testing for the squad/team.

As a Business Process Owner, responsibilities include:

  • Research and expertise into underwriting processes including deep-dives, user research, mapping out current state and planning future state process flows.

  • Support, research, document, and design digital processes. Propose suggested processes and outline business implications

  • If applicable, identify and create business requirements for enhancements of existing technology.Assistance with organizing change management strategy such as user acceptance testing, feedback loop, training, communication, answering user questions along with deployment analystServe as the primary representative and subject matter expert for the business if Tech has any questions on processes. Answer ad-hoc questions on user experience in various underwriting systems– how do UW use certain components of underwriting systems, user workflow, etc.

  • Conduct user interviews and build process maps in Lucid/ Miro that outline user process pain points

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.

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