Job Information
US Tech Solutions Client Service Representative in Edgewood, New York
Job Description:
Notes:
Fully Remote, anywhere in Central and Eastern time zones only
Overtime at ends of shifts, could be some weekends too, but will plan these, no surprises
We need these ASAP for start dates in Dec for most, the last few may have January starts
The hours are same for all: 9 AM – 6 PM ET (will start off with half days for training, 10 AM – 2 PM, for about the first 2 weeks, then go to full schedule
Financial / Banking experience would be good to have but not required
Responsibilities:
Creation of financial documents and approval process using Adobe suite of software products
Managing internal and external clients as well as checking the accuracy of forms and entering data into a tracking database
Candidate must be computer savvy and capable of learning new software applications with relative ease
Must have Client service experience. Candidate will communicate directly with clients as well as internal departments
Must be comfortable working within a team while owning their own work
Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines
Candidate must utilize great time management skills to handle extremely high seasonal volumes
Qualifications:
Strong client services background.
Excellent written and verbal communication and listening skills.
Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.
Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access.
Position requires full time from January through May with training in December.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. US Tech Solutions is an Equal Opportunity Employer.