Job Information
US Tech Solutions Desktop Support Consultant in San Diego, California
Job Description:
- Provide desktop support for work group with 100 computers.
Responsibilities:
Provides day-to-day technical support to employees for network infrastructure internal desktop systems software and hardware.
Installs, configures, and troubleshoots desktop systems, workstations, servers, and network issues in a heterogenous environment.
Creates and implements maintenance procedures for shared workstation software and hardware (operating system, anti-virus, software update, etc).
Maintain passwords, data integrity, and file system security for the desktop environment.
Recommends hardware and software solutions, including new acquisitions and upgrades.
May participate in the development of information technology and infrastructure projects.
Provide feedback on processes and make recommendations on areas to improve.
Experience:
Comprehensive knowledge of computer systems and experience troubleshooting hardware and software.
Experience working in a help desk or technical support role.
Ability to diagnose and resolve a wide variety of technical issues.
Ability to work independently.
Excellent problem solving and analytical skills.
Patient and friendly demeanor.
Strong communication and interpersonal skills.
Skills:
Desktop Support
Operating System, Anti-Virus, Software update
Hardware and Software Support
Education:
- AA or equivalent practical experience.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.